Keyword Engagement Workflow
Respond instantly to the right words. Engage customers automatically.
Every comment, message, or reply is an opportunity. Keyword Engagement Workflow lets you set up smart automations that respond instantly when specific keywords are detected—so your audience gets fast, relevant responses without manual work.
Why Use Keyword Engagement Workflows?
People tell you exactly what they want through the words they use. This feature helps you listen and respond—automatically.
Keyword Engagement
Workflow That Converts
Trigger Replies with Simple Keywords: When a prospect DMs words like “TAXES,” “PRICING,” or “BOOK,” your CRM instantly launches the right response—no manual work.
Send the Right Message Every Time: Automatically deliver booking links, FAQs, offers, or next steps based on the exact keyword they send.
Capture & Qualify Leads Instantly: Each keyword interaction is logged to the contact record, helping you identify intent and prioritize high-value leads.
Turn Conversations into Conversions: Faster responses + clear next steps = more booked calls and fewer missed opportunities.